Simply drop & lock your charcoal into our EAU GOOD, EAU CARAFE, or any bottle. Fill with drinking (potable) tap water. Wait for the charcoal to filter chemicals from the water overnight is ideal, but you will taste the difference after just one hour). Then, enjoy great tasting water!
If you are using your Binchotan with our ‘eau good’ bottle and fill it up once a day, then it should last three months. You are then able to recharge it by boiling it in water for ten minutes and then leaving to dry in sunlight. You should be able to keep recharging it for a further three months.
Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
Ship your item back to Us
Firstly Print and return this Returns Form to:
30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.